Communication

Even with the prevalence of remote/hybrid work in recent years, understanding nonverbal cues is still a necessary skill for managers.

If you’re a manager at any level, difficult conversations are part of your repertoire. If they’re not, chances are you’re avoiding some discussions with team members that you should stop delaying.

While nobody’s favorite thing to do, sometimes a situation demands alerting a colleague to a shortcoming or problem. If, for instance, failure to complete his part of a project is holding up your end, suggestions on how to pick up the pace could get both of you out of a jam. Here are strategies to d

Stay interviews are one of the best ways for employers to better understand their employees, take proactive measures to keep them satisfied and encourage them to stay put instead of seeking other job opportunities. Here’s a look at some useful stay interview questions to ask, organized by category.

Research by Lemonly found that three out of four employees rank effective communication as the top attribute leaders should possess. Yet only one in three employees say their leaders communicate effectively. The good news is there are plenty of ways you can teach effective communication skills to ne

Timely, specific feedback enhances employee performance. The success of this communication rests not only in what you say but in how the individual listener interprets it. Here are six temperaments often found in workplaces and suggestions for offering feedback to each type.

Conflict resolution is all too real in the workplace and often falls just below the radar screen. Managers need to intervene on occasion to realign expectations but also help people feel heard, recognized and respected. When two of your employees aren’t playing nicely with one another and everyone e

Some employees may resist your ideas, and it’s up to you to persuade them that it is worth their time and investment. For a pitch to work, you’ll need to get buy-in from your entire team, which can be easier said than done.

What do all great leaders have in common? It’s not superior intellect or a tireless work ethic—they know the importance of listening. In particular, they actively listen to their employees’ ideas, wants, needs, desires and problems.

It’s simple advice: Think before you speak. But it’s something we all often need to be reminded of, not just during those difficult conversations. Choose your words wisely when it comes to a variety of interactions, including recruitment, interviewing, onboarding, training, performance evaluations,