4 reasons managers should conduct stay interviews Want to improve your employee retention rates by 20% or more? Then you need to make a habit out of conducting stay interviews with your employees on a regular basis.
5 phrases smart managers avoid saying We’ve all heard the evergreen advice “think before you speak.” Words have consequences, and managers who hastily toss out statements run the risk of killing morale, damaging relationships and genuinely hurting feelings. Even if you later feel remorseful, taking things back once said proves difficult
Using personality tests to screen applicants? Heed these warnings Bad hiring decisions can be among an employer’s most expensive mistakes. That’s one reason many hiring managers rely on personality tests to assess the qualities and aptitudes an applicant might bring to the job. These personality tests may also be helpful to managers who want to dig deeper and unde
Management library: Dare to Lead If you’re not familiar with bestselling author Brené Brown, she is a researcher at the University of Houston whose work focuses on self-empowerment, and she has been immensely influential in the discourse of self-love and courage in the business world. Dare to Lead is a must-read that takes readers
Drive desirable employee behavior with positive reinforcement Utilizing positive reinforcement for your employees will boost their self-esteem, make them more productive and efficient, and significantly increase morale.
4 effective steps to handle employee complaints From minor beefs to major dilemmas, employees present a variety of complaints to their managers. Here’s how leaders can address what they hear.
About time: Scheduling is key when managing hybrid teams It’s really hard to claw back something—remote work—that people now see as the norm. Making the return-to-office decision requires recognizing that remote work didn’t just change where people work. It also changed when people work.
New danger: Huge fines for gagging departing workers Chances are, you conduct routine exit interviews for most terminations, whether employees are quitting or have lost their jobs in a layoff. You might also commonly offer severance pay in exchange for employees signing an agreement not to sue or making some other promise about their future conduct. B
Identifying and handling issues with your difficult employees Every team has them and every manager needs to handle the challenges that come along with those difficult employees. The worst thing you can do is ignore the behavior—otherwise, you will lose your valuable, easy-to-work-with staff. Here are the problem personalities you may encounter, and how to wor